Health reform – new directions in health care
Thought Bubble has worked solidly on health reform – new directions in health care – throughout 2014 across mental health, aged care, paramedic response, chronic disease management and drug and alcohol services.
The high volume of tenders is the result of national directions which are driving the reform across Australia. Many programs are being designed to deliver consumer-focused, collaborate approaches with strengthened community sector participation to deliver individualised support and services.
The reform is essentially a move by the current governments (state and federal) to shift our systems from treating the symptoms (the disease / condition) to assessing and treating the root cause facing the person (and for many populations, the underlying risks) – with the aim of reducing strain on front line services, acute care and the criminal justice system.
The changes are impacting upon every aspect of the current health system to enhance service quality and treatment, build supports and develop innovative and early intervention services.
Thought Bubble has partnered with market research firm Ferrets Market Research to produce evidence based research including population data to inform our clients’ business cases and service design.
We have also teamed with our design partner The Project Room to develop infographics to describe the consumer-directed care service delivery and fiscal models. In this complex, transformational period for the health sector we are pleased to have assisted our clients not only with their program funding submissions, but helping them pivot their business processes and operations towards becoming more customer-focused, and IT savvy.
This has also enabled us to continually build our knowledge and experience in best practice frameworks and health care models which has placed us at the forefront of industry practice and change.