Doing business with government – finding the opportunities

Ever wished you could gain a firm understanding of government procurements rules, processes and programs to help you do business with them?

While the tender process itself might still be complicated to the newcomer, the government has taken steps to also help businesses build relationships with government prior to tendering to help them identify and qualify for more opportunities.

Federal government agencies must demonstrate they are model purchasers by creating opportunities for small business and giving preference to suppliers with good records of environmental sustainability, respect for employee rights and – across the manufacturing sector mostly – use of apprentices

This means that government departments won’t be forced to choose the lowest-cost supplier and must instead take into account a range of social and environmental factors when deciding whether potential suppliers offer “value for money”. Some tenders also ask for businesses to outline potential local suppliers and explain any decisions to use competing foreign suppliers.

The federal government has also boosted funding for the Industry Capability Network to help local firms bid for work at home and abroad, and it will also fund business figures to act as supplier advocates in various sectors.

Types of opportunities – how you can get your slice of the pie

The following tips are Queensland-centric, however similar principles generally apply for other state government jurisdictions.

For the Queensland Government there are four categories of procurement under the State Purchasing Policy, not all of which require government to tender for services. They include:

  • Specialised services – if you are considered to have a specialised service, then you are encouraged to build a direct relationship with government to educate them about what you do so that you are ‘on the radar’. Your first point of call is to contact a procurement manager (more on that later…) who will be able to set up a meeting between you and the person/people in government with the ‘need’.
  • Routine services – Government can purchase what is considered low risk products or services up to $10,000 without tendering. Anything less than $2,000 is made on a corporate credit card. This credit card is also made available to share with staff. The tip is to find out who in government is issued with theses credit cards as they have the $10K limit (it’ll be management level).
  • Critical services – High value, high risk. These are always tendered for.
  • Volume services – Standing offer arrangements (usually 3 to 5 years) – items such as gloves, pens or other items that are routine or bundled into high volume. Queensland Health, for example, is a big user of this type of contract.

Tips to get involved

Industry Capability Networks

The Industry Capability Network (ICN) is a government-funded scheme to match suppliers with capability.  Importantly, it’s where businesses can register as a supplier.

There are currently 720 major projects under study, in planning or underway forQueenslandproviding an enormous supply chain opportunity for businesses. The Queensland Government wants to ensureQueenslandbusinesses get every opportunity to tender to win business. There are dedicated industry capability networks set up for each state, and there is also a federal government scheme. Visit:

Federal –
Queensland –
New South Wales –
Victoria –
Western Australia –
Tasmania –
Northern Territory –

Published procurement plans – get proactive and start prospecting

Many departments are now publishing online their procurement plans which provides a pipeline opportunities.

The State Budget ( also has line-by-line what the capital expenditure for next year will be. If there is a sizable amount then it can be safely assumed they’ll go to market to procure that service. If you see something that you think you can offer bigger, better, more cost effectively etc, then find out who the procurement manager is for that area and ask for a meeting well in advance and go in a pitch your product, service – tell them why working with you would be good for the Queensland Government.

Don’t wait for the tender to land to ask questions. Be proactive and make contact with a procurement manager!

Finding out who your competitors are

All tenders above $100K are being published at  On this site they are also publishing the “read out” prices.  That is, who submitted a tender and what their total offer came to.  This does not provide any other information other than who tendered – it does not state who it has been awarded to.  This information will stay on the website for up to 45 days – so it is important that this information gets printed out and kept for later reference.  It will not only provide you with information on who tendered, but it will give you an idea of whether or not your pricing is in the ballpark (or not).  It can also provide you with supply chain opportunities as you’ll know who is active in the market and who may need to purchase products as part of their offer to government.

In Queensland, awarded tenders are published on  If you go back and compare the “read out” price to the awarded price, you might also get some insight into people’s pricing strategies (some may have offered a discount etc).

Registering for opportunities

When registering your company details online, it is strongly advised to use dot points when describing your service offering in the registration field as this gets entered into a database. The more detailed keywords you can provide, the better chances you have of coming up as a ‘match’.

If there is a project on this list that a business is interested in, then it is advised to phone the Industry Capability Network and talk to them about the project and ask them how to get involved.

The above information is a summary only, and while mostly Queensland-centric there are likely to be similar procurement rules for other State Governments.

Additional information can be sourced directly from the State Procurement Policy which is published in full at:

Where to go for further information

Most government departments are shifting to online publishing.  It’s important to register with these sites and check them frequently.

Tender opportunities are listed at: (state) (federal)  (project information for projects above $2.5m – this includes both public and private projects).

There are plenty of tender search companies that will email you opportunities based on your own search criteria, however, you will need to pay a subscription fee for these.